Senior Scrum Master – remote

OUR GOAL: 
Treat our consultants and clients the way we would like others to treat us!
 
Interested in joining our team? Check out the opportunity below and apply today!
  
The Senior Scrum Master in this remote contract role is critical in delivering success for customers and will help to enable and deliver next generation retail technology! This role can be focused in a number of exciting and innovative areas including eCommerce, Marketing, Omni-channel, Merchandising and Pricing, Supply Chain, Corporate Systems, Security and Infrastructure, Platform Engineering, Architecture, and others!
 
Agile Development Team Facilitation

• The scrum master is responsible for leading scrum ceremonies, remove obstacles and facilitate problem-solving, collaboration and conflict resolution to enable the most effective work delivery for one or more complex product and/or program teams. 
• Manage Scrum teams and scrum of scrum on complex agile programs. 
• Interfaces with product managers, engineering managers and other key stakeholders to maximize development team effectiveness by engaging the right teams, supporting the estimation of day-to-day work and leading delivery for assigned teams.

Agile Release Planning

• Plan and replan software releases for complex initiatives or programs as they are produced to ensure timely updates and to deliver the planned benefits as early as possible in the initiative or program.

Agile Backlog Management

• Facilitate refinement of the backlog with the product manager and optimize the deployment of resources to reduce costs and increase the value of the work delivered to the business.
• Work with the project manager to manage the backlog.
• Define the execution plan to disseminate innovative capabilities across the businesses, helping people develop these competencies and enabling them to innovate through solutions such as idea generation platforms, jam sessions, and hackathons.

Digital Strategy/Transformational Projects Execution

• Lead execution of digital road map, establishing and managing business processes, programs, and initiatives, Key Performance Indicators (KPIs), and governance activities.

Program Risk and Issue Management

• Manage and facilitate identification of risks, issues, dependencies, and constraints associated with one or more programs or initiatives, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these.

Ongoing Learning and Development

• Develop own and more junior team member capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential.
• Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Actively engage in self-learning and looks to grow skillsets and experience in the client business, Scrum/Agile practices, Project & Program Management, Change management, and Retail commerce functions.

Program/Portfolio Planning

• Produce workstream or program plans, ensuring that all activities are identified, are appropriately organized to deliver program objectives, and comply with the organization’s approved methodologies, frameworks, and standards.

Continuous Improvement

• Contribute to reviewing existing operations in area of work and generate new ideas to assist in identifying continuous improvements.

Transformational Change Management

• Act as a transformational change agent within assigned program and area of responsibility, ensuring integration with other disciplines/functions; use structured change management methodologies to drive acceptance of change and to embed desired culture and behaviors.

Benefit Realization

• Carry out baseline assessment and post-implementation analyses to contribute to the measurement and tracking of business benefits.

PREFERRED EDUCATION AND EXPERIENCE

• Master’s Degree or Equivalent Level Preferred
• Professional Scrum Master Certification or Certified Scrum Master Preferred
• Experience enables job holder to deal with many situations and to advise others (Over 3 years to 6 years)
• 1 year experience in a retail environment
• Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (13 months to 3 years)

BEHAVIORAL COMPETENCIES
Decision Quality

• Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance.
• Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others’ involvement.

Collaborates

• Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided.
• Confronts and challenges “us vs. them”; shows strong appreciation for others’ efforts toward shared goals.

Action Oriented

• Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes immediate, decisive, independent action to resolve issues or problems. Persists as needed.
• Quickly and consistently identifies and pursues beneficial new opportunities.
• Works to improve scrum practices to deliver maximum value for the team. 
• Plays the role of the enabler to the team by removing any obstacles and making sprint goals attainable.

Courage

• Steps up to address difficult issues, saying what needs to be said. For example, readily shares own ideas and opinions on controversial topics; is comfortable with open debate and constructive criticism.
• Demonstrates clear conviction in adversity; persists courageously in difficult circumstances.

Tech Savvy

• Anticipates and adopts innovations in business-building digital and technology applications. For example, is an early adopter of new technologies, technical skills, and capabilities that improve performance. Regularly experiments with and leverages technologies and tools to substantially improve performance.
• Exposure to a CI/CD toolchain and understanding of modern microservice-based architectures and methodologies

Instills Trust

• Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, is consistently honest and straightforward; shares uncomfortable information in a clear and helpful manner.
• Maintains high ethical standards and professional codes of conduct.

Customer Focus

• Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organization to better meet customers’ future needs.
• Frequently adjusts approach to ensure customer needs are met and to improve service.

Reference: 1050115 
  
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!  

  
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.  

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