Revel IT
OUR GOAL:
Treat our consultants and clients the way we would like others to treat us!
Interested in joining our team? Check out the opportunity below and apply today!
A PC Technician is needed for a contract opening in Columbus, Ohio to perform Tier 2 troubleshooting and problem and incident resolution support for the client’s Service Desk. Requests include provisioning of accessory hardware, software deployments, deskside support break/fix and conference room equipment support. Responsible for installation, configuration and ongoing support of desktop computers, peripherals, and video conferencing equipment.
Responsibilities:
- Responsible for tracking corporate end user technology assets throughout lifecycle and maintain CMDB records accordingly
- Actively participates as a resource on IT projects and may be called on to contribute to efforts, such as computer deployments, OS upgrades and migrations, infrastructure upgrades, application upgrades, technology lifecycle refreshes and continuous improvement efforts.
- Performs computer imaging, configuration, profile migration and software deployment using deployment tools such as Microsoft Intune.
- Contributes and maintains currency for documentation of standard operating procedures and knowledge base. Adheres to established SLA’s and is responsive to performance metrics.
- Assist in leading and coaching/development of associate level PC Technicians
Reference: 1049113
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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To apply for this job please visit www.revelit.com.