Customer Invoicing Process Design and Fusion Analyst, remote | 1055798

OUR GOAL: 
Treat our consultants and clients the way we would like others to treat us!
 
Interested in joining our team? Check out the opportunity below and apply today!
  
A remote contractor is needed to fulfill the role of Customer Invoicing Process Design and Fusion Analyst. The primary objective is to move beyond simple documentation into process transformation (the “2B” state), leveraging technical systems like Oracle Fusion and Salesforce to streamline workflows. Key Goals: Managing the O2C cycle, specifically dealing with ad agency revenue and collections.

• Location/TimeZone: Remote, Midwest of East Coast preferred (Willing to travel) – with travel domestic and international to South America – travel 50%
• Hours: 9am 6pm average

 
Core Requirements:

• Facilitation Skills: Ability to embed within a team and lead workshops with SMEs to extract process details.
• Documentation: Creating SOPs, job aids, and “if-then” guidance rather than just click-by-click system guides.
• The “Probing” Mindset: Asking the right questions to understand the underlying logic and decision points of a workflow.
• Functional Expertise: These are business-side roles, not IT roles. Technical knowledge is required to understand system capabilities (e.g., automation), but coding is not a daily requirement.
• Technical Focus: Oracle Fusion.
• While media background is a plus, the ability to document and improve processes using Fusion is more critical.
• Bachelor’s degree.
• Strong understanding of end to end finance processes and internal controls.
• Demonstrated experience with process improvement methodologies (Lean, Six Sigma, Kaizen).
• Technical expertise using and identifying automation opportunities using Oracle Fusion (Invoicing Module required), Automation Anywhere and ServiceNow.
• 2-3 years experience working in Order to Cash or process management.
• Willingness to travel (domestic and international South America)

 
Responsibilities:

• This Oracle Fusion module is designated to Invoicing (PtP is not required for this role). Embed themselves in Invoicing and document processes for SOP desk level procedures, they will pull together desk level procedures, facilitate review with SME’s for sign off, recommend enhancements both process streamlining and technology enhancements.
• We require an Oracle Fusion background, we would like a person who has worked on the technical side of Oracle Fusion who will come in to support the business operations side of the business.
• They should understand the system. Should have experience working with process improvement tools, will not be mapping but should have experience working with process flows.
• The finance operations analyst leads the process documentation efforts for a Global Business Services (GBS) project.
• This role includes understanding current state operations, capturing technical details for each role within the Order to Cash business operations and identifying continuous improvement of end-to-end process.
• The role ensures global processes are standardized, well controlled, technology enabled, and optimized.
• The analyst uses technical background & expertise to identify process improvements using technology including ServiceNow and Fusion to make our operational processes more efficient.

 
Additional Responsibilities:
Process Documentation

• Work with internal Subject Matter Experts (SMEs) to understand global standards for end-to-end customer payment processes including customer onboarding and invoicing to collections.
• Complete detailed process workflows, SOPs, and RACI models.
• Ensure process documentation aligns with internal controls, audit requirements, and regulatory standards.

Process Optimization & Technology Enablement

• Use technical expertise and working knowledge of existing Paramount technology such as Fusion, Automation Anywhere, and ServiceNow to make recommendations on technology enhancements that could support more effective workflow in the business.
• Define KPIs, SLAs, and quality metrics to measure process performance.
• Drive continuous improvement using Lean, Six Sigma, and root cause analysis methodologies.

Stakeholder Collaboration

• Work closely with finance team to understand requirements and document desk level procedures into process documentation.

Reference: 1055798 
  
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!  

  
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.  

#gdr4900