Revel IT

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Our Woburn, MA client has contract opportunity for a Help Desk Support.
Help Desk Support


  • This role will provide technical support to more than 2000 locations in the US and Canada and will offer a wide variety of hardware and some software related technologies this person will get to support including: PCs, printers, peripherals and mobile devices. 
  • If you want to work for a company that has an awesome culture, work under a really outstanding manager with a fun team, get training and exposure to many new technologies and a job that could turn into a long term employment with a chance to advance your career as an IT professional, this is the role for you.


  • Must have a least 1-2 years’ experience working in a call center or help desk environment • Excellent customer service skills
  • Detailed oriented
  • Able to learn/pick up new technologies quickly
  • Able to follow procedures, ask good questions and document answers/retain information
  • PC hardware troubleshooting skills
  • Ability to translate technical information into non-technical speak for non-technical users
  • Ability to troubleshoot/problem solve issues over the phone
  • Must be able to work weekends

Reference: 891104
Revel IT (formerly known as Fast Switch) is one of the fastest-growing, privately held, IT Staffing companies in the nation. Our client base includes 32% of the Fortune 25. We have major offices in Dublin, OH, Phoenix, AZ, Los Angeles, CA, and Austin, TX and are rapidly expanding into new markets from coast to coast.

  • In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.
  • 5-year client retention: 99%
  • No. 1 supplier with customers: 53%
  • Top 3 supplier with customers: 77%
  • Consultant retention: 94%

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.


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